![]() ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In addition payroll and healthcare are two extremely vital and high stake areas that you can't afford to mess up consistently in.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Until they have proven to be better in these areas, I would encourage companies not to use them as they will run the risk of their employees having a horrible experience. As my employer uses Vensure and has tried multiple times to fix these issues with them. I'm sharing as I felt that others should know especially from an employee perceptive. I've been told multiple times it will be activated and still have been waiting and following up. I have already had deductions taken out of my paycheck but still have not received any update on my insurance information. It took over a month to have my payroll status fixed, however I still haven't been reimbursed for the over deductions on my other paychecks (since the correct state has a lower tax rate). Thus they decided to file me under another state and only after I raised the issue did they begin to fix it. First, I had my payroll information incorrectly (and intentionally) entered for the wrong state as they didn't have the proper paperwork in place for the state of my employment status. Vensure has been one the worst payroll and benefit providers I have worked with for a number of reasons. This is close to 2 years now and not getting any closer to being resolved, just collecting late fees. I was told by the city tax person, all they have to do is give permission to transfer the money from their account to the owner's account and no one seems to be able to do this. I've been asked to try to resolve this and I've spoken with our city tax person and she can see the money sitting in their account, paid by my boss, but no amount of paperwork, explanations, phone calls, emails, can get them to respond to me. 4th quarter city taxes are STILL NOT paid for 2020. Our business owner operated under their PEO and taxes and city taxes were to be paid by them from collections from us. They ended up being bought out by Vensure or something, but it has been a sh!tshow since then. That was the whole purpose of switchig to them, only to be told after the fact, what they said they could provide was in fact, a lie. The business owner spent 3 months collecting all data for them, just to be told they didn't qualify. They said they could provide health insurance for employees. Our business hired Avitus because of benefits they said they could provide for a small business. ![]()
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